Outsourcing professional body of knowledge opbok version. Iaop is my goto resource for personal and professional development and for identifying trends in a fastpaced, dynamic marketplace. Start studying service management 9 service supply relationships. Outsourcing professional body of knowledge opbok version 10 kindle edition by. The purpose of the paper is to identify changes in different types of knowledge in a service outsourcing relationship as knowledge is transferred from the client to the provider, which. As an iaop member, youll join a network of over a hundred thousand members and affiliates who work in the field, with a wealth of knowledge and experience you cant find anywhere else. Knowledge process outsourcing kpo is the outsourcing of core, informationrelated business activities to individuals that typically have advanced degrees and expertise in a specialized area. For well over a decade, iaop has been the association that professionals working in these. Outsourcing professional body of knowledge 9789401800006. Download it once and read it on your kindle device, pc, phones or tablets. This document comes with our free notification service, good for the life of the document. Content for this oneday governance workshop is based on the outsourcing professional body of knowledge opbok and the outsourcing professional standards developed by iaop and the outsourcing standards board. This substantial title is the official version of the outsourcing professional body of knowledge by iaop international association of outsourcing professionals.
Iaop brings together professionals and academics from all over the world to share techniques, technology and most of all, exciting new ideas. To receive your electronic copy of the outsourcing professional body of knowledge opbok, click here. Iaopopbok outsourcing professional body of knowledge. Read pdf kindle outsourcing professional body of knowledge. The shrm body of competency and knowledge 5 introduction more recently, shrm undertook an extensive refinement of the shrm bock, to clarify the competencies and functional areas. Outsourcing professional body of knowledge opbok delivery plan it domain outsourcing ito information technology outsourcing bpo business process outsourcing kpo knowledge process outsourcing onshore home country nearshore nearby country o. The outsourcing professional body of knowledge opbok the outsourcing. Click on document outsourcing professional body of knowledge opbok iaop iaop. Get your kindle here, or download a free kindle reading app. Outsourcing professional body of knowledge van haren publishing. Pdf the role of lean principles in supporting knowledge.
Download outsourcing professional body of knowledge. To see a comparison of the opbok and the new iso35000 guidance, contributed. Collaborative partnerships are an integral piece of the success strategy for nearly every organization in the world. Body of knowledge bok refers to the core teachings and skills required to work in a particular field or industry. Iioms founder jerry durant, was confronted with his first outsourcing engagement. Outsourcing professional body of knowledge opbok version 10. Iaop the association with collaboration at its core. Pdf knowledge management km in information technology outsourcing ito is important to the organizations which pursue longterm strategic benefits. Outsourcing professional body of knowledge 9789401800006 by iaop.
This substantial title is the official version of the outsourcing professional body of knowledge by iaop international association of outsourcing professionals, in short. Pdf service outsourcing and its effects on knowledge. Outsourcing professional body of knowledge opbok version 10 enter your mobile number or email address below and well send you a link to download the free kindle app. History the outsourcing management body of knowledge ombok started its journey in 1988. Whether your goal is to earn 15 points toward the certified outsourcing professional cop. Outsourcing professional body of knowledge opbok is a trademark of the international. Joe harrisonindustry leaders say it outsourcing professionals. Learn vocabulary, terms, and more with flashcards, games, and other study tools. Then you can start reading kindle books on your smartphone, tablet, or computer no kindle device required. Publisher and knowledge partner of best practices books and ebooks in it management, project management enterprise architecture and business management.